Privacy Policy

Volt Grounds Management

Last updated: 20/02/2026

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1. Who We Are

Volt Grounds Management is a sole trader business operating in Oxfordshire, United Kingdom.

For the purposes of UK data protection law, Volt Grounds Management is the “data controller” of the personal information you provide.

If you have any questions about this policy or how your data is handled, please contact:

Email: hello@voltgm.co.uk

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2. What Information We Collect

We may collect and process the following personal information:
    •    Name
    •    Email address
    •    Telephone number
    •    Company name
    •    Property/site address (where relevant)
    •    Any information you include in contact form messages
    •    Website usage data (via cookies, if enabled)

We only collect information necessary to respond to enquiries, provide quotations, and deliver services.

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3. How We Use Your Information

We use your information to:
    •    Respond to enquiries
    •    Provide quotations
    •    Deliver contracted services
    •    Maintain business records
    •    Improve our website and services
    •    Comply with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

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4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:
    •    Contract – where processing is necessary to provide services
    •    Legitimate Interest – to respond to enquiries and manage business operations
    •    Legal Obligation – where we are required to retain certain records

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5. Data Retention

We only retain personal data for as long as necessary to:
    •    Provide services
    •    Comply with tax and legal obligations
    •    Resolve disputes

Typically, business records are retained for up to 6 years in line with HMRC requirements.

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6. Data Sharing

Your information may be shared with:
    •    Professional advisers (e.g., accountant)
    •    IT or website hosting providers
    •    Software providers used for invoicing or communication

All third parties are required to handle your data securely and lawfully.

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7. Data Security

We take appropriate technical and organisational measures to protect personal data from:
    •    Unauthorised access
    •    Loss
    •    Misuse
    •    Alteration

However, no online transmission is completely secure.

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8. Your Rights

Under UK data protection law, you have the right to:
    •    Access your personal data
    •    Request correction of inaccurate data
    •    Request erasure of your data (where applicable)
    •    Restrict processing
    •    Object to processing
    •    Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

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9. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can adjust your browser settings to refuse cookies if you prefer.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.